The FAQ is for all of those that has purchased one of our online deals, thank you so much for your purchase!
Can I redeem my coupon by dropping by or via phone or email?
To redeem your coupon, we require you to physically come in and attend classes. Please arrive at least 15 minutes early to insure you can get your first time paperwork completed and a space.
Can I make a reservation for classes?
Our classes are on a first come first serve basis. To insure your get a space please arrive early! Evening time and weekend classes are fullest and our classes are limited to 35 per class.
Can I get an extension on my expiration?
We do not offer extensions on any of our services. We provide a 6 month expiration date for all our online coupons, ample time to take a least 1 class. Should your coupon expire you may credit the coupon amount to any of our services, but not receive the coupon offer.
I bought 3 of these can I use them for only myself?
All of our coupon deals are for new clients only and may only be used once per client. They also may not be combined with any other promotion.
All I have is my voucher number can I still get the deal?
We do require proof of purchase to redeem. Please provide a printed voucher or smarthphone voucher when you redeem. If you lose it, it generally is very, very easy to get a copy from the coupon provider. In most case it takes 5 minutes.
Is there anyway to get my money back?
We do not offer refunds. If you wish a refund you will have contact the company that issued the coupon. Most of the companies we deal with have limited time to receive refunds. Please refer to the coupon issuer and see their policies regarding refunds.
I want to give my coupon to a friend is that ok?
Yes, coupons maybe given as gifts or resold for the $40 value of the coupon. Once the coupon is redeemed it is non-transferable. Also coupons may only resold for the original price of the coupon, not more.
None of this is on my coupon!
All of our policies are labeled either in the fine print or on the merchant policies area. In same cases, some companies have a standard fine which does not show up on the coupon that you agree to when you sign up with them. In our Fall living social deal the company did neglect to print some of our standard policies. They issued a update to your email address in January.
Why are you so strict about your policies, you are a yoga studio!
After doing many of these deals, we have found that we must be strict about our policies. Bending the rules has always not turned out well for either the customer or us. This is case a few bad apples spoiling a bunch. So we are now strict. Sorry.